We are always pleased to personally answer your questions. For your convenience we have supplied answers to many of the typical questions received from our customers.
Orders of in-stock inventory are processed and shipped out within 1-2 business days for arrival to you within 7 business days thereafter. We will promptly notify you in the rare event of a delay.
Yes, we want you to completely happy with your every purchase. Items not marked for clearance or final sale when you ordered may be returned (in their original, undamaged condition and packaging) within 14 days of delivery to you. If you choose a return for store credit, it will equal 100% of the purchase price and return shipping is free! If you would like a return to your original form of payment, we charge a restocking fee equal to 15% of the item’s full retail price before discounts or promotions. In either case, we do not reimburse for the original cost of shipping.
To initiate a return, please complete the Return Request Form, and we will promptly reach out to you with next steps.
*Please note a few items are on clearance and their sale is final or may have a shorter return period as will be clearly indicated.
No problem. Should you change your mind about your purchase, you have 24 hours to cancel the transaction.
We work with numerous suppliers at Earth + Luxe. They each promptly ship their goods directly from their warehouses to you. As a result, if you ordered multiple items, it’s possible that they’ll arrive in separate packages. Please check the individual lead times for each product, as listed on your order confirmation.
We use the highly secure encryption technology provided by Shopify to transmit your information safely. To confirm that your connection is safe, look for the closed lock icon in your browser window.
A 8.25% sales tax will be applied to all California orders.
Earth and Luxe is owned by Shop for the World, a California retailer. Your credit card statement will show Shop for the World charged your account.
Eco-friendly furniture and décor is created in a manner that has the minimum negative impact on the environment. A significant (and growing) number of our products adhere to this standard. And, we are always working to increase it. Our goal is to beautify your surroundings without causing harm.
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